Economic Navigator: The Use Case for Artificial Intelligence

Artificial intelligence (AI) capabilities are evolving at a rapid rate, broadening utilization potential. AI technology can streamline innovation, increase economic opportunity and improve methods and processes. However, it is also a disruptive technology. Understanding AI capabilities, guidelines, practices and policies is increasingly important to responsibly and effectively leverage AI technology.

In a March 2023 report, the U.S. Chamber of Commerce estimated that over the next 20 years, the majority of businesses and agencies will use some form of AI technology.¹ In the Georgia Chamber’s 2025 Executive Insights Survey, 46% of Georgia executives cited artificial intelligence as the greatest driver of change for their company over the next five years.² However, most businesses will adopt AI at the speed relative to the needs of their business rather than of the technology’s capabilities, with a much smaller proportion of companies using AI at cutting-edge capacity. Regulatory uncertainty and risk management contribute to slower adoption of AI beyond proven capabilities as most businesses may not be able to fully evaluate use cases or track governance.³

Businesses are looking for best-practice usage of AI, but usage remains relatively sector-specific. AI adoption in the ‘information’ and ‘professional technical and scientific’ sectors far outpaces other sectors, averaging around 12% to 17% usage or anticipated usage rate compared to a national usage average of around 5%.⁴ AI technology for cybersecurity, operations, marketing and customer service are showing strong adoption and results.³

Though 88% of U.S. businesses report their total employment levels will remain unchanged over a 6-month AI adoption plan, businesses are likely to experience shifts over the long term.⁵ Sectors including transportation and warehousing, accommodation, and food services expect higher levels of streamlined employment due to AI adoption, as do manufacturing and construction,⁵ which are top sectors in Georgia. This will continue to shift the workforce’s skill and occupation needs, subsequently demanding expansion of education and training to more technologically advanced opportunities.

To support responsible, innovation-driven AI adoption across all sectors of the economy, partners may consider:

AI has the potential to transform the global economy by increasing productivity, unlocking new business models, and creating more resilient and efficient industries. For the United States to remain the global leader in innovation and for Georgia to remain the number one state in which to do business, we must ensure a balance between encouraging innovation and managing risks through smart, consistent regulation.

By focusing on innovation-friendly government policy, cross-sector collaboration, and proactive workforce development, Georgia can harness AI to strengthen economic opportunity, improve quality of life, and maintain global competitiveness.

The Georgia Chamber Foundation dedicates itself to producing in-depth economic analyses and actionable insights for Georgia’s businesses. Our mission is to develop policy, equip businesses, and foster economic development across the state, ensuring a prosperous future for all Georgians.

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